We’re looking for a proactive, creative and highly organised People & Culture Coordinator to join our fast-paced, global team.

This is a unique opportunity to get stuck into the People function of a growing global sports business and have a genuine impact on how we operate, support our people and build our culture. With teams across London, the US, Europe and beyond, and the recent acquisition of Challenge Family, you’ll play an important role in bringing our people together and creating a consistent, engaging employee experience wherever they work.

We’re looking for a real doer – someone who gets the fundamentals right but also brings fresh ideas and makes things happen. From supporting employees with everyday HR queries to owning our Culture Calendar, celebrating milestones, bringing EDGE to life and improving our workplace, there is real scope to put your stamp on the PTO.

Reporting to the People Partner, this role is based at our London HQ.

Key Role Responsibilities

People Operations & Employee Support

• Own day-to-day People administration across the employee lifecycle, including contracts, onboarding, employee changes, probation tracking, benefits and offboarding.
• Maintain our People Google Drives, ensuring employee files, contracts, templates and key documentation are accurate, organised and accessible.
• Maintain accurate employee data and HRIS records, including Sage, ensuring changes and documentation are recorded correctly and on time.
• Create and maintain SOPs, checklists, and playbooks for onboarding, offboarding, and systems admin current as processes evolve, so nothing lives only in your head.
• Coordinate onboarding and ensure every new joiner receives a consistent, engaging introduction to the PTO, regardless of location.
• Coordinate our established feedback framework, including probation reviews, 360s, employee surveys and review cycles, ensuring timelines and processes are followed and actions are completed.
• Support employee surveys through Sage and the administration of wider People initiatives under the direction of the People Partner.
• Be an approachable first point of contact for everyday People queries and ensure the operational basics happen when they should.
• Foster a culture of continuous improvement, consistently identifying opportunities to streamline workflows and operate more efficiently.

Culture & Employee Experience

• Own and deliver PTO’s Culture Calendar, proactively organising socials, team activities, celebrations and engagement initiatives throughout the year.
• Champion our EDGE values, developing creative and practical ways to embed them into everyday working life.
• Lead employee recognition initiatives, including birthdays, work anniversaries, anniversary hoodies, milestones and team achievements.
• Help bring together our growing global workforce, including remote colleagues and the newly acquired Challenge Family team, creating opportunities for connection, collaboration and a shared PTO culture.
• Support employee engagement, wellbeing and development initiatives, ensuring our people feel valued, included and connected wherever they’re based.

Workplace & Office Experience

• Take ownership of the day-to-day London office experience, creating a welcoming, organised and engaging environment where people enjoy working, while finding creative ways to involve and connect our remote and international colleagues.
• Drive innovative, cost-effective initiatives to enhance office culture, remaining mindful of budget constraints and existing employee workloads.

Who We’re Looking For

• 1-2 years’ experience in HR, People Operations, workplace experience or a similar role, with a genuine interest in developing a career in People & Culture.
• Naturally personable, approachable and confident building relationships with employees and managers across different teams, locations and cultures.
• A proactive, creative doer who enjoys bringing ideas to life, takes initiative and gets things done without waiting for direction.
• Highly organised and detail-oriented, with the ability to manage multiple priorities and handle confidential information sensitively.
• Passionate about workplace culture, employee engagement and creating an environment where people feel valued and connected.
• Curious about HR, employee development and People Partnering, with a willingness to learn and take on greater responsibility.
• Comfortable with a “no job is too small” mentality, from supporting employees with HR queries to organising a team celebration or improving an internal process.