As the PTO continues to evolve its commercial division, we’re seeking a Senior Commercial Partnerships & Operations Manager to drive commercial growth through effective stakeholder, agency, and partner management. This position sits at the intersection of partnership delivery and Commercial Operations, balancing relationship management with Partnership Delivery at our World Class Events.

At the PTO, you’ll help forge bold, industry-defining partnerships that demand dynamic thinking, strategic acumen, and hands-on leadership. Together, we’re reshaping the future of triathlon; this is your opportunity to make a tangible impact and be part of an ambitious, fast-moving team.

This role reports directly to our CCO.

Key Role Responsibilities

Partnership Management (60%)

• Manage day-to-day relationships with retained commercial partners, ensuring contractual obligations and activation rights are fulfilled.
• Build and maintain strong working relationships to drive satisfaction, renewal, and long-term value.
• Prepare and share regular reports, recaps, and insights with partners and internal teams.
• Support the planning and execution of digital and physical campaigns, including Fan Village brand activations as well across our digital and event platforms
• Act as on-site partner liaison at T100 Triathlon World Tour events to ensure seamless delivery.
• Collaborate with event and operations teams to execute partner rights and obligations efficiently.

Commercial Operations (40%)

• Maintain and update internal systems and trackers for accurate, real-time visibility of commercial activities and partner status.
• Creation and implementation of new consolidated asset mix as the Triathlon World Tour grows and consolidates, ensuring consistency across the tour whilst allowing for local/regional rights to be activated.
• Lead the asset delivery function creating and executing rights and obligations of new global assets in direct coordination with the event and sport services teams
• Work with our event delivery partners and licensees to ensure rights are activated on the ground and develop unique race specific rights and assets to add value to global and local commercial partners
• Work cross-functionally with marketing, events, athlete relations, and media teams to deliver cohesive partner activations that both exceed partner expectations as well as grow the Triathlon World Tour
• Own the partnership delivery budget, forecasting, reporting, and strategic planning, working with the CCO to ensure partner objectives are delivered within budget
• Contribute ideas to expand commercial offerings, including the Fan Village, global and local partner proposition and related revenue streams.

Who We’re Looking For

• 5+ years’ experience in partnerships, sponsorship, account management, ideally within sport, events, or entertainment.
• Proven experience in stakeholder and agency management, aligning multiple internal and external parties to achieve commercial outcomes.
• Strong relationship management skills with a track record of delivering contractual rights and activations.
• Experience collaborating across teams and agencies to deliver integrated commercial programs.
• Familiarity with event delivery and onsite activations, ideally in expo or endurance sports contexts.
• Excellent project management and organisational skills, with the ability to manage multiple priorities simultaneously.
• Proficiency in Google Workspace; experience with CRM systems preferred.
• Degree-level education or equivalent experience in sports management, business, marketing, or a related field.
• Additional languages beyond English are advantageous but not essential.